Resume

Familiar with all PC hardware, cutting edge and ancient, and has supported PC based desktops, laptops, workstations, thin-clients, servers, embedded and industrial equipment for 10 years. Has worked with a wide variety networking hardware; recently 802.11b equipment and PC based Linux routers for 10 mile wireless links. Has experience with trouble shooting hardware on all bus types from end-user devices to industrial equipment, RAID controllers, and network equipment. Has experience performing data recovery on failing or failed hard drives as well as RAID 5's that have lost more than on drive.

Responsible for supporting high priority and high difficulty issues, interfacing and assisting other IT departments in the selection and development of user facing software and platforms, and developing software and tools for desktop support technicians and support automation. Responsibilities included:

Supported 3,000 desktop, laptop, server, workstation, and industrial systems running Windows, Mac, Dos and Linux operating systems
Tested and selected hardware and software for Windows systems
Developed and implemented lab networks, servers, test systems and software for the desktop development test environment
Developed, implemented, and supported lab networks, servers, and software for rollout automation
Developed and implemented standard system load procedures for Windows and Linux systems
Developed and tested standard system loads for Windows desktop and laptop systems
Developed, implemented, and supported one-off systems for specific office, executive, multimedia, or industrial applications
Trained, observed, shadowed and followed up technicians both on and off the field
Lead regular training sessions for technicians
Wrote technical training material for technicians
Developed and implemented web applications for technician training, brainstorming, documentation, and tools
Configured, installed, and supported Windows NT and Linux workgroup servers throughout the campus

Single handedly responsible for supporting Windows NT domain across three sights, supporting network hardware and services, and supporting Windows Desktops and Laptops. Responsibilities included:

Supported Windows NT 4.0 servers and domain
Supported all networking hardware, VPN, WAN, Exchange mail services, AS400 5250 terminal connectivity, and numerous TCP/IP services
Supported 250 desktop, and laptop systems running Windows and Mac operating systems
Tested and selected hardware and software for Windows systems
Developed and implemented standard system load procedures for Windows systems
Developed and tested standard system loads for Windows desktop and laptop system
Trained, observed, shadowed and followed up replacement technician
Lead regular training sessions for users
Wrote technical training material for users
Developed and implemented intranet web sight
Developed software and tools for automating system updates and data archiving
Worked with developmentally disabled users to assure that their needs were met and that they could function well at the office

Responsible for supporting customer networks. Responsibilities included:

Installing, and supporting Windows NT domains for several businesses and nonprofits
Installing, and supporting Windows 95/98/NT/3.11 and Macintosh desktop and laptop systems
Supporting networking services such as Exchange, DHCP, RAS, WAN, printer and file sharing, web services, AS400 connectivity, and many proprietary services
Supporting network hardware such as routers, hubs, cabling, terminal servers, print servers, and modems
Designing, testing, and rolling out servers, desktops and workstations
Training fellow technicians to support new hardware

Was responsible for supporting users and maintaining network. Responsibilities included:

Supported thousands of internet users
Built, configured, repaired, and maintained Windows 3.11/95/NT and Mac-OS desktops for the company's network and for customers.
Installed and configured networking devices such as routers, firewalls, modems, terminal servers, and hubs
Compiled a directory of information and documentation for users on the company LAN as well as our customers.
Designed, tested, and rolled out servers, desktops and workstations
Worked alone on weekends supporting users, systems and the network
Trained fellow support technicians


Professional Experience Space Systems Loral; Full Service Spacecraft Development
Senior Desktop Support Technician Lead/Desktop Development	Palo Alto, Ca	Feb 2001 - Aug 2003
Responsible for supporting high priority and high difficulty issues, interfacing and assisting other IT departments in the selection and development of user facing software and platforms, and developing software and tools for desktop support technicians and support automation. Responsibilities included: Supported 3,000 desktop, laptop, server, workstation, and industrial systems running Windows, Mac, Dos and Linux operating systems Tested and selected hardware and software for Windows systems Developed and implemented lab networks, servers, test systems and software for the desktop development test environment Developed, implemented, and supported lab networks, servers, and software for rollout automation Developed and implemented standard system load procedures for Windows and Linux systems Developed and tested standard system loads for Windows desktop and laptop systems Developed, implemented, and supported one-off systems for specific office, executive, multimedia, or industrial applications Trained, observed, shadowed and followed up technicians both on and off the field Lead regular training sessions for technicians Wrote technical training material for technicians Developed and implemented web applications for technician training, brainstorming, documentation, and tools Configured, installed, and supported Windows NT and Linux workgroup servers throughout the campus Golden Gate Regional Center; Services and Support for the Developmentally Disabled
Independent Network Consultant	San Francisco, Ca	May 1999 - Oct 2002
Single handedly responsible for supporting Windows NT domain across three sights, supporting network hardware and services, and supporting Windows Desktops and Laptops. Responsibilities included: Supported Windows NT 4.0 servers and domain Supported all networking hardware, VPN, WAN, Exchange mail services, AS400 5250 terminal connectivity, and numerous TCP/IP services Supported 250 desktop, and laptop systems running Windows and Mac operating systems Tested and selected hardware and software for Windows systems Developed and implemented standard system load procedures for Windows systems Developed and tested standard system loads for Windows desktop and laptop system Trained, observed, shadowed and followed up replacement technician Lead regular training sessions for users Wrote technical training material for users Developed and implemented intranet web sight Developed software and tools for automating system updates and data archiving Worked with developmentally disabled users to assure that their needs were met and that they could function well at the office CKC Computer Technology; Networking Solutions Provider
Network Consultant	Stockton, Ca	Sep 1998 - May 1999
Responsible for supporting customer networks. Responsibilities included: Installing, and supporting Windows NT domains for several businesses and nonprofits Installing, and supporting Windows 95/98/NT/3.11 and Macintosh desktop and laptop systems Supporting networking services such as Exchange, DHCP, RAS, WAN, printer and file sharing, web services, AS400 connectivity, and many proprietary services Supporting network hardware such as routers, hubs, cabling, terminal servers, print servers, and modems Designing, testing, and rolling out servers, desktops and workstations Training fellow technicians to support new hardware Community Wide Web of Stockton; Internet Service Provider
Assistant Systems Administrator/Technical Support	Stockton, Ca	Nov 1997 - Jun 1998
Was responsible for supporting users and maintaining network. Responsibilities included: Supported thousands of internet users Built, configured, repaired, and maintained Windows 3.11/95/NT and Mac-OS desktops for the company's network and for customers. Installed and configured networking devices such as routers, firewalls, modems, terminal servers, and hubs Compiled a directory of information and documentation for users on the company LAN as well as our customers. Designed, tested, and rolled out servers, desktops and workstations Worked alone on weekends supporting users, systems and the network Trained fellow support technicians


	Corey S. McGuire P.O. Box 967 Redwood City, CA 94064-0967		Home: 650-216-9977 Cell: 650-722-2742 coreyfro@coreyfro.com
	Sysadmin - Ten Years Experience Summary of Technical Qualifications At home in the field, around the data center, within the lab, and everywhere in between Experienced in all environments; development as well as support, lab as well as production Computers are a passion, not an occupation; every challenge is a personal test, not a burden Platforms PC Server-Desktop-Laptop-Workstation-Industrial-Embedded: Windows 3.11/95/98/NT4/NT3.5.1/2000/XP, Linux, DOS, BSD Apple Desktop-Laptop: Mac OS 7./8./9./10./Linux UNIX and Linux: iBSD, Slackware, SuSE, Linux from Scratch, Gentoo, BuildRoot, Red Hat/Fedora, Scratch built UCLIBC Linux Services Network: TCP/IP, DHCP, DNS, routing, SSH, SSL, POP, IMAP, SMTP, X11, XDMCP, X Tunnels, PXE/Netboot, SSL, PPTP, VPN File and Print: NFS, Windows/Samba, Rsync, HTTP, FTP, CUPS, IPP, LPD, SFTP, TFTP Software Summary Windows: MS Office, Cygwin, PS-Tools, ERD-Commander, Norton Ghost, EZ-Recovery, SMS, Regedit, Exchange, Outlook, 3DS-Max, Acrobat, Putty/psftp/plink, countless command line and batch utilities. UNIX: Wine, Cedega, Squid, UML, Samba, Emerge, RPM, OpenSSH, Bind, Sendmail, Qmail, Squirrel Mail, ProFTP, PureFTP, Zope, Plone, Quanta, Kdevelop, InkScape, KDE, Gnome, Fluxbox, XFree, Xorg, Xnest, Screen, Multi-platform: VMWare, VI, Apache, PHP, MySQL, Openoffice, Photoshop, Mozilla/Firefox/Netscape, Blender, Gimp, Opera, PHP-Nuke, Inkscape, Imagemagick, BASH, countless various development and maintenance tools, countless internet tools. Languages: C, C++, HTML, XML, CSS, PHP, Javascript, BASH, Batch, Perl Hardware Familiar with all PC hardware, cutting edge and ancient, and has supported PC based desktops, laptops, workstations, thin-clients, servers, embedded and industrial equipment for 10 years. Has worked with a wide variety networking hardware; recently 802.11b equipment and PC based Linux routers for 10 mile wireless links. Has experience with trouble shooting hardware on all bus types from end-user devices to industrial equipment, RAID controllers, and network equipment. Has experience performing data recovery on failing or failed hard drives as well as RAID 5's that have lost more than on drive. Notable Achievements While working at Loral, replaced and greatly improved their method of installing system images on desktop and laptop computers. After an outbreak of the FunLove Virus at Loral due a period of vulnerability caused by McAfee, wrote a single script that terminated the virus and immunized systems in lieu of actual virus protection. Executed the script remotely on 2,000 machines and within an hour the threat was eliminated thus saving the desktop services team hundreds of hours of work. Simlabs, the Satellite Simulation Department of SS/L, sold Linux systems containing simulators of actual products to SS/L customers. There was a problem, however; a Windows application was required to interface the simulation. Because of this, each Sim System was bundled with VM-Ware and Windows NT, which cost an extra $600 per unit. Suggested they use WINE (see below) leading to a savings of $600 per unit and $36,000 on one shipment. While working with GGRC's "Consumer Advocate for the Developmentally Disabled," helped test, select and improve software and hardware for Developmentally Disabled computer users. Helped design a limited vocabulary dictionary for "Dragon Dictate" (which increased the speed and accuracy of this speech recognition program) and also designed a simple formula for creating a $10 pointer that surpassed $1500 devices. Personal Projects and Interests Worked on a project for De Anza Junior College to replace desktops with low-power, diskless Unix thin clients Investigating the possibility of using Mac OSX as a diskless/embedded OS Participate in the WINE community. WINE is a Win32 API that allows Windows applications to run under Linux Developing a Linux server that serves Windows applications running under WINE to Mac OSX with X11 services Built a Linux Distribution that includes X11 but does not exceed 10MB, for use with diskless, 486 X-Terminals Run a registered domain (Coreyfro.com) out of my home. Has the usual suite of Internet services as well as Samba Participated in Linux From Scratch, a project dedicated to the customization and optimization of Linux OS Volunteer for Burning Man yearly to configure and install a redundant and secure 802.11b wireless network. This network covers key areas important for Burning Man ticket sales, administration, and safety. The Internet pipeline is feed by a pair of 802.11b links from the nearby town of Gerlach, NV, over 10 miles away.